Refund Policy

When to request help

Contact us within 30 days after delivery to request a return or exchange. A new, unused item in its original condition can qualify even when the issue is preference, a change of mind, or an option chosen in error. We also review damaged or defective goods, incorrect items, missing components, and products materially different from their description. Applicable rights that cannot be excluded remain in force.

Approval and mailing

Write to lijejufid89@gmail.com with the order number, checkout email, and reason for the request. For a problem item, include useful photos or video and retain the related parts and packaging. Wait for approval and the accurate return destination and instructions before mailing the item; our correspondence address is not necessarily the return facility.

Label, fees, and exchanges

An eligible mailed return uses the free prepaid return label included in the package. If that label is missing or lost, contact us for assistance. The label is supplied with the parcel, but the return must still be approved before it is sent. There is no restocking fee. Exchange options depend on the review outcome and available inventory.

Refund timing

After approval, we process or initiate the refund to the original payment method within 10 days. Posting by a bank, issuer, or payment provider may take longer.